North Shore Vacation Packages

Pleasantly surprised. A little older but staff made up for that. staff was excellent very attentive.

I would rate this property quite high. Elegant and clean with extremely friendly staff. Great location and simply a lovely ambiance.

Apart from the front desk and housekeeping staff none of the team members greeting you when you past including management. I did not receive the resort credit upon check in also. Parking in wonderful and the resort itself is beautiful. Signage from the parking to reception could be a little better as the property if entered from garage for the first time could be a challenge to find reception as it is a littel tucked away as you attention is grabbed by the large ferris wheel and beautifcul decor in the main lobby.

My first night there was a nightmare. We arrived at Omni Parker House (OPH) around 6:30, Thursday, July 17th. The hotel had overbooked rooms and we had no room! I made this reservation at least a month earlier through Expedia. I was supposed to have a deluxe room/King size bed. After several hours, and attempts to appease us with water bottles, they stuck us in what was no bigger than a broom closet with a queen size bed. We were assured we would have a room when we came down the next morning. Morning became mid-afternoon and we finally got in our room. The night manager that first night thought he would buy us dinner for our inconvenience. I told him I was not made whole by this gesture so then he just took the dinner away and knocked $150 off the charge (still havent seen that). They also said we had a destination fee to pay. I showed them my Expedia receipt verifying I paid the destination fee already. The girl behind the counter said destination fees are always paid at the hotel so Expedia made the error. Half of my trip was a bust because of their incompetence. They were condescending and patronizing. The hotel rooms are no better than Holiday Inn Express, if that good. This hotel tends to think their history makes them still great. They would be wrong. Awful experience, all the way around.

This hotel is super cute. Our room was pretty tiny but the proximity to the TD Garden is what makes this the real winner. If you are super sensitive to noise the water running through the pipes is quite loud. It never woke me up but it was annoying when we were relaxing in our room. As far as noise goes, we never heard anyone in the hallway.